The Bassan team assisted us in the monumental task of integrating content from various websites into a single, more straightforward, and more user-friendly architecture. Their guidance helped us structure the information effectively for our different target audiences. Doing this work made it easier for us to move forward with the request for proposals, having a clearer idea of what we were looking for and the scope of the task involved in building our new website.

I had the absolute pleasure of working with Bassan for the last two years, and I must say that my experience was nothing but exceptional.

At the heart of the team I worked directly with was the very talented and committed UX team from Bassan who truly elevated the entire project. It was clear to me from the very start that they took the time to understand our unique needs and objectives and ensure that they were aligned with our vision. I think their attention to detail based on user-centered design principles in combination with an understanding of the entire customer flow and journey throughout was a key aspect that made the collaboration and communication between us so effective and easy.

Working for a company with a very strong culture, it’s very important for me that the values match when collaborating. I can truly say that this partnership and collaboration with Bassan was a breeze. They were open to feedback, eager to listen to our ideas and concerns, and quick to incorporate any necessary changes. I understood soon that the agency cared, about me as the customer as well as the user of the tool and experience we together created. That sense of partnership was invaluable for the project.

In summary, working with Bassan and their exceptional UX designers was an absolute delight and has left a lasting mark on our product. I cannot recommend them enough. If you’re seeking a research & design agency, with a stellar UX designer team, you need not look any further. They are, without doubt, one of the best in business.

The entire EPSI team had a genuine pleasure working with your team. Your expertise in UX significantly contributed to our software development project, both in the actual creation of the mockups and in their validation with our users.

Our team has learned a great deal from you, and I am confident that our web platform will provide a user-friendly and enjoyable experience. Together, we have been the architects of it. I sincerely thank you for that.

We have used Bassan's services several times when Le Panier Bleu was a nonprofit organization. At that time, we needed websites promoting local purchasing monitored and the visitor experience evaluated.

Bassan also supported us through various developments of the transactional portion of the Panier Bleu website, once it was under the management of a private company.

One of Bassan's strengths is its ability to listen to the client. As project owners, it's important for us to express our needs clearly. Bassan was attentive and asked the right questions to clarify our expectations, which allowed them to achieve the results we were looking for.

Another strength of Bassan is delivering understandable and actionable results. Continuously working with them has enabled us to evolve the Panier Bleu solution while avoiding costly missteps.